He was asked by host Charlie Rose, “What is the most important lesson you have learned in the last ten years as the CEO of GE?”
Without hesitation Jeffrey answered.
He said, “I think it’s humility and the curiosity that comes with it. In other words, the big mistakes you make are when you stop asking questions, but if you’re hungry and humble and you are always digging for that extra piece of knowledge…that’s how the world works.”
While it is somewhat fashionable for CEO’s and thought leaders to list humility in leadership as one of the most desired qualities, I think there is a kernel of truth in it.
Here are the three powerful words that sum up this type of humility : “I Don’t Know”.
Any influencer should seek to balance the “I know” – i.e. confidence in yourself, your team, your vision – with the “I don’t know”.
The “I don’t know principle”, or humility, says this:
- I could be wrong.
- What I know is not from me.
- Where I have arrived is not because of me.
- I have been given so I can give.
- I am not better than any other human being.
- I am not invincible.
- We are all stupid, but in different things.
It’s both scary in it’s authenticity and powerful because of it’s affect on others.
That type of authenticity and humility is magnetic and pulls people together. And it builds HUGE levels of trust with others.
“I don’t know.”
So take the pressure off of yourself. We don’t need to be the the smartest person in the room.
Tap into the genius of others.